support
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support
Last modified: Tuesday, 30 September 2025, 12:58 PM
Student Technical Support Service
We’re here to help you succeed with your learning experience at AOU.
Student Technical Support
We are here to help you resolve any technical issues you may face while using the e-learning system.
Support Services
- Login issues or password reset
- Access to courses and learning materials
- Browser or device compatibility problems
- Slow loading or error messages in the LMS
- Support during online exams
📩 Contact Support
📧 Email: IT@aou.edu.jo
📞 Phone: 06-5630630 Ext. 9020
🕒 Working Hours: Saturday – Wednesday, 8:00 AM – 3:00 PM
Quick Self-Help Tips
- Always use the latest version of Chrome or Firefox.
- Clear your browser cache and cookies if issues appear.
- Ensure a stable internet connection, especially during exams.
- Use a laptop or PC for the best performance instead of mobile.
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For Pearson support
call: 080023292